About Me

I have been developing instructions, how-to guides, operating procedures, proposals, and other documents describing software, technologies, and services since 2012.

My Process

I pursue information accuracy with a strong attention to detail. I verify and validate details through research, hands-on testing, and discussion with subject matter experts (SMEs). I absorb that information and interpret it for technical and non-technical audiences through careful word choice.

My Work

I craft well-formed, precise, and effective language to enable action, inform decisions, and maintain consistency with the products or services being described. By championing strong visual design, organization, and legibility, I ensure users can find what they seek and understand what they find.

Testimonials

Paul not only did an excellent job editing and rearranging the flow of the content but really made an effort to add relevant content and understand the significance of technology. I’m blown away by Paul’s competence and can’t say enough about the value Paul brings […]
  • Dean Colpman
  • Vice President of Service Delivery
  • Quartech
[Paul is] so good at taking the chaotic ideas I've thrown at [him] and establishing a clear structure. [His] ability to capture the changes that we discussed on the phone and put them into clear text is remarkable.

Contact Me

Contact me to discuss a project or to see how I can fill a role on your team.